Ferndale Auto Repair

Willands is the only place I trust when my vehicle needs repair. What I like most about them is that they are up front about costs, they explain everything they are going to do in full detail , they are fast and they only charge $10.00 a day for a vehicle loaner while your vehicle is being repaired. Everyone who works there is super friendly. You can trust Willands!

What a rip off!!! My daughter recently had an issue with her car we couldn't seem to fix. My daughter took the car here for an estimate on what it would cost and it was an utter nightmare and no work was actually done..... Estimates are not free, they don't have published rates or published shop rates posted anywhere in sight and their mechanics get paid commission based on what the shop collects meaning they will find something wrong.... So to sum it up it cost us $120.00 to get an estimate of $380.00 for a $40.00 sensor to be replaced and $750.00 for a tune up not including other noted repairs such as brakes they recommended. We opted for a 2nd opinion which proved to save us $500.00. In my eyes I would avoid this place and just stick to your local dealer. They may cost you a little more but they are not going to make up repairs or charge for estimates without telling you.

I had a starter recently replaced by Willands Tech Auto in Ferndale wa. & found out afterwards from my main mechanic (whom I couldn't reach the day my starter quit), that he had put a new starter in my car in March of this year & that it had a Lifetime Warranty. He told me there was a large sticker on it that stated "Lifetime Warranty" & any honest shop or mechanic should of & would of told me that. Instead, Willands took my starter back to O'Reillys where it was originally purchased & told them it was a core & bought a new one for $140 & in turn charged me $221.65 + tax. They also charged $18.25 for shop supplies, $47.75 for the diagnostic check, & $95.50 for labor.O'Reillys had the record of the purchase of the defective starter & has agreed to give me back the $140. , but for the $81.65 Willands charged me over for the starter, Mr. Willands himself told me it was my mistake for buying a defective starter & not his problem! His comment was "When you go to a grocery store, you don't expect to get the same price that the grocer gets for it, he has to make something!" Gee Mr. Willand, I thought that was what the diagnostic & labor charges were for! Beware folks, this is a very deceitful & dishonest man!!!

Quality, friendly service with quick turnaround and good pricing